ORDER INFORMATION, TERMS AND COMMENTS
ORDER FORM 800-784-8870 basiccl@erols.com
ALL ORDERS MUST BE ACCOMPANIED BY THE ORDER FORM, EVEN IF YOU ARE GOING TO CALL IN YOUR ORDER AND CREDIT CARD. PLEASE FILL IN THE BELOW FORM. ALL PRODUCTS SOLD THROUGH BASIC MAINTENANCE SUPPLY COMPANY ARE TOP QUALITY, NAME BRAND PRODUCTS. THE MACHINES WILL SERVE YOU FOR YEARS IF YOU TAKE CARE OF THEM. ON EXTRACTORS IT IS RECOMMEND THAT YOU VACUUM PRIOR TO EXTRACTING, USE A LIQUID DETERGENT INSTEAD OF A POWDER, RUN A CLEANING AGENT THROUGH THE SOLUTION TANK ALL THE WAY THROUGH THE WAND TO CLEAR THE SYSTEM EVERY SO OFTEN (WHITE VINEGAR WORKS GOOD FOR THIS), AT THE END OF THE DAY LET YOUR VACUUMS RUN FOR A FEW MINUTES TO BLOW THE MOISTER OUT AND DON'T LET THE RECOVERY TANK FILL UP TO THE TOP WHEN EXTRACTING.
ORDER AND RETURN INFORMATION: ALL ORDERS SHOULD BE SHIPPED WITHIN 5-15 BUSINESS DAYS IF PAID BUY CREDIT CARD. WE ACCEPT MOST MAJOR CREDIT CARDS , BANK CHECKS AND MONEY ORDERS. PLEASE SEE MACHINE PAGES FOR SHIPPING COSTS. ALL MACHINES COME WITH A ONE YEAR MANUFACTURER WARRANTY UNLESS STATED IN THE INFORMATION OF THE MACHINE. WE SUGGEST CALLING US AT 1-800-784-8870 or (215) 533-5508 TO PLACE AN ORDER OR EMAIL IT TO US BY FILLING IN THE ORDER/COMMENT FORM. NOTE: THIS IS NOT A SECURE FORM. MFG MAY CHANGE PRODUCT SPECIFICATION WITHOUT NOTIFYING US. WE WILL ATTEMPT TO KEEP YOU INFORMED OF ALL CHANGES. ALL CHANGES WOULD BE FOR THE BETTER. THERE IS A 20% RESTOCKING FEE PLUS RETURN SHIPPING CHARGE FOR RETURNED OR CANCELED GOODS THAT HAVE BEEN SHIPPED. EQUIPMENT THAT HAS BEEN USED AND RETURNED WILL BE CHARGED A LARGER RESTOCKING FEE THAT WILL BE DETERMINED WHEN WE SEE THE EQUIPMENT. WE DO NOT SELL EQUIPMENT THAT HAS BEEN USED FOR NEW EQUIPMENT. WE DO NOT HAVE A TRIAL PERIOD. NOTE THAT COMPANIES THAT HAVE TRIAL PERIODS AND IF YOU RETURN THE GOODS IN ANY OTHER CONDITION THAN BRAND NEW DO CHARGE YOU A FEE AND FREIGHT. DAMAGED GOODS FROM SHIPPING MUST BE REPORTED TO THE SHIPPING COMPANY AND US WITHIN 48 HOURS. INSPECT ALL BOXES FOR DAMAGE PRIOR TO SIGNING FOR THE GOODS. ALL RETURN GOODS MUST HAVE A RA # BEFORE SHIPPED BACK OR IT WILL BE REFUSED AT OUR LOCATION AND SENT BACK TO YOU. BASIC HAS LITTLE CONTROL OF THE PRODUCTS ONCE THEY LEAVE OUR WAREHOUSE. MOST ORDERS TAKE BETWEEN 5 TO 10 WORKING DAYS. * There maybe a $25.00 delivery up charge for deliveries made to a residential property , apartment or condo. Please call for details. This will vary with shipping company and location.
PLEASE FILL IN THE BELOW INFORMATION
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